Refund and Returns Policy

1. Eligibility

• Only defective or damaged products are eligible for refund. Notify us within [e.g., 7 days] of delivery.

2. Process

• Submit complaint with order details and photos.

• We may request the product returned for inspection (at our cost).

3. Resolution

• If valid, we’ll offer a refund, repair, or replacement within [e.g., 14 days].

• Refunds will be issued via original payment method.

4. Exceptions

• No refunds for change of mind, misuse, or unauthorized damage.